Shipping & Returns
Shipping Policy
We take great care to ensure that your Wynndel Wicks purchase arrives to you securely, in a timely manner. We offer shipping Canada wide, and local orders in and around the Creston Valley, have a Free pick-up or delivery option.
Our standard shipping method is Canada Post Expedited Parcel Service. Once your order has been shipped, we can not guarantee a specific arrival date, and are not responsible for lost or stolen packages. Orders are processed and shipped as we receive them in a first come first serve manner.
We understand that with so many great scent and size options to choose from, it can be difficult to decide, which is why, with purchase orders of $100 or more, you can enjoy free shipping anywhere in Canada!
Return & Exchange Policy
Each Wynndel Wicks product is made for the Customers highest satisfaction. If you are not satisfied with your product, please let us know why. Returns or Exchanges are processed at the buyers expense. If your product was damaged during shipping, or if there are serious flaws present in the product itself, reach out to us with documentation of the damage or flaw, so that we may arrive at a reasonable solution.